8 Steps to Create a Startup (part I )
“Nobody said it
was easy. No one ever said it would be this hard.” You have probably
heard The Scientist, a song by Coldplay, right? This is how you’ll
feel when you start working on your startup idea.
We don’t want to
scare you, but you need to be ready for each of the following steps.
- Problem
- Ideation and Solution/Validation
- Find your Dream Team
- Customer Persona & Customer Validation
- Prototype & Validation
- Marketing
Plan & Building a Landing Page
- Business and Revenue Model
- Funding
You’ve probably
noticed the word Validation at some of the different stages,
right? Validating your idea, customer persona, and your product, via your
prototype, is key to success. This means you need to be ready for feedback,
critics, and above all, to pivot and replan.
1. Problem
“People don’t
want to buy a quarter-inch drill. They want a quarter-inch hole.” This statement by Theodore
Levitt, Marketing Professor at Harvard, explains how customers think about
problems. In fact, they may be looking for a solution they didn’t even know
they needed!
This must be
your mindset as you go about problem-solving. But first, you have to locate
your problems.
Finding a
problem to solve can happen in different ways. Awareness of a problem can arise
from a new experience or a passion that you already have. Emma Bridgewater, Founder of
one of the biggest pottery factories in the UK, found her problem while on
the hunt for a birthday gift for her mother.
Back in 1984,
she wanted to give her mother a set of cups and saucers that would say, “I love
you. I miss you.” She looked in numerous china shops and realized that all the
available products were nothing like what she wanted.
This was the
moment Emma realized that she could start creating what she had imagined
finding in the china shops: A wonderful array of colourful, mismatched
pottery.
We all have
situations like Emma’s. These arise when we aren’t satisfied with the provided
solutions and come up with our own ideas. During these experiences, you can
obtain insight into specific problems and how to solve them. When this happens, ask yourself:
- Is this
a problem or a passion that many others have?
- Is this
problem serious enough to warrant solving?
- How
often does the problem occur?
- Who are the customers with this problem?
Check out this
video from Udacity, a for-profit educational
organization that offers online courses about how to choose a business
idea.
2. Ideation and
Solution Validation
Once you have a
problem in mind, you need to find a solution. It’s time for ideation.
According to
Manuel Tanger, Head of Open
Innovation at Beta-i, ideation is all about having numerous ideas. It’s
refining solutions, filtering out the “not-so-great” from the reasonable, and
then testing them. “Once you have reasonable ideas, you need to take them to
the real world, ask people what they think of your ideas, and refine them.”
Finding that
perfect problem-solution fit demands an understanding of the market and the
customer alike. You need to do extensive research on the problem to understand
the market size and opportunities. This will help you to develop a competitive
advantage and create a startup that will succeed.
3. Find your
Dream Team
If you have
begun the startup process by yourself, it’s time to find a team.
Identify your
most powerful skills before starting your talent hunting. A great startup team needs the following roles:
- CEO: Leads
the team with vision, respect, and responsibility.
- CBO:
Supports the growth and creates value by innovating sound business
plans
- CMO:
Introduces your solution to the world
- CTO: Manages tech requirements
- CDO:
Manages and coordinates your startup’s design initiatives
You want people
who will embrace and boost the project. Don’t search for skill alone. In order
to create a startup, the entire team will need to know how to adapt and
work on different roles when necessary. A good team fit is
also extremely important. Look for people with whom you enjoy working,
especially in the early stages.
4. Customer
Persona & Customer Validation
To reach your
customers, you’ll need to know who they are. Defining a target audience is not
enough. You will need to create a Customer Persona.
A customer
persona is a semi-fictional representation of your ideal customer based
on market research and real data. This means knowing relevant information such
as educational background, personal demographics, and job role. You’ll need all
of these when creating your persona. To make it simple, you can use this
tool from Hubspot.
Don’t forget
that this is just the first step! You will also need to validate customer identity for
your startup idea.
The best way to
validate your customers is to interview them. Justin Wilcox, Founder of Customer Development Labs, explains that you need
to create a context
to get real information when interviewing your potential
customers.

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